Little Harbour Estates is a privately owned company that owns and operates three luxury rental villas – two Anguilla villas and one in the South of France. Due to our extensive background in sales and marketing in the Caribbean and specifically for the villa segment of the industry, Properties in Paradise was retained to do the sales, marketing and reservations for the two Anguilla villa properties.
We were also asked to set up human resource and operating procedures, housekeeping zones, housekeeping and maintenance schedules, and task sheets for all housekeeping and service tasks. Properties in Paradise recruited new staff and trained a group of 14 new and current staff in an 8-day formal training class.
In addition, Properties in Paradise has elevated the overall service at both villas, acting as concierge and handling all the arrangements for all guests staying with Little Harbour Estates.